If you are a new Finaon to our company, each of our products can have varying design guidelines. Please consult the Design sections listed under the product you are interested in for specific details.

We DO NOT check customer files for accuracy. This is your responsibility. If you are a first time user and ask for assistance, we will grant a one-time exception and make sure that all files have translated successfully.

In general, we strongly recommend the following:

  • Open each spread/image and view it at 100%, look over the ENTIRE page.
  • Do this for EACH spread/image. If you have made a mistake or your design software had some sort of glitch, you will not notice it at anything less than 100% for viewing.
  • Simply viewing thumbnails IS NOT enough to see errors.

This step takes about 10 minutes for albums (less for other products) and will save you time and costly repair/replacement charges. Failure to properly check your files can result in delayed production times and any reprint costs being your responsibility.

We DO NOT color correct customer files. All file prep is the customer's responsibility. We do, however, encourage you to print test prints to make sure color is to your liking prior to placing your order.

We do not require any propriety software or templates. As Finaons, you are free to design in whatever software, service or templates you are comfortable with as long as that choice allows you to export hi-res (300 dpi) JPG files.

We do have generic Adobe Photoshop templates available to download for most products to assist in the layout and design of pages and cover images. See specific products for template availability.

For InDesign users: Avoid this common mistake. Make sure that your linked image files are at the proper resolution prior to outputting your page designs as hi-res jpgs.

For those looking for pre-packaged software and template solutions, we recommend that you check out our Playmates section for a list of our recommended providers.

All files being submitted to Finao require a resolution of 300 DPI and be in the sRGB color space. See product details for any available starter templates.

If using the templates provided by Seldex, you do not need to change the resolution on the files as they may print at a different resolution and color space than Finao.

All file sizes need to be EXACT and sized for the album cover, opening, page/spread size, or wall art you are ordering. We have generic Adobe Photoshop templates available for most products (see individual options for details).

FOR EXAMPLE: A 12x12 inch album would be designed as a 24x12 inch spread. The first and last pages for right-start albums would be individual 12x12 inch images. We will not do any re-configuring of files. Oversized or undersized images & spreads will not align properly, will not be trimmed correctly and may be rejected by the system causing delays.

SCALING: We can, however, scale down from a larger album to a smaller album of the same aspect ratio. You should still double check the images in the smaller template to avoid any possible issues. See individual products for compatible aspect ratios & sizes available.

Most of our products follow a standard ⅜th inch safety margin inset from the outside edges (double check individual products for any variances). We do trim all finished books & covers. Make sure that no type or critical elements fall within the ⅜th inch safety margin. We do provide blank Adobe Photoshop templates to get you up and running quickly and recommend our Style Guide for Page Design to anyone creating their own spreads.

For products that will require multiple files (like album spreads), please follow a standard numbering convention (i.e., 0001, 0002, etc.).

Many of our specialty covers have areas that can vary (where the front cover panel is attached to the spine or where a canvas cover folds around the front & back cover panels). It is necessary to have the entire template filled to ensure that we have enough extra image to accommodate the potential shift involved in mounting these types of covers. If these areas are not filled in properly, we run into the problem of covers not fitting correctly and raw, unwanted edges being exposed.

When your design is complete, including any images that will be needed for cover designs, opening or spreads, you will be given the chance to upload your files with your order. You can then arrange the thumbnails into the order they should appear if doing an album.